Refund policy

What is your return policy?

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

-To receive a full refund, your item must be sent back in its original packaging and condition (used items will NOT be accepted).

-For refunds to credit cards and PayPal, we deduct $5 per item to cover restocking costs unless the item is damaged or defective upon arrival.

-Refunds will be processed once products are received by us and we approve of the condition.

Customers will be responsible for paying return shipping costs.

You can always contact us for any return questions at support@healthgimmicks.co.uk

Damages and issues

We offer a 100% money back guarantee on all products that are defective or damaged during shipping. Just let us know and we will provide a return address and a replacement or refund as preferred.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

 

If you still have any Questions, Contact us at support@healthgimmicks.co.uk